Vanessa Maher Moghani
About Vanessa Maher Moghani
Vanessa Maher Moghani is a Client Manager at Carecloud in Miami, Florida, where she has worked since 2012. She provides technical support, manages client communications, and analyzes reports to enhance client services and collection processes.
Work at CareCloud
Vanessa Maher Moghani has been serving as a Client Manager at CareCloud since 2012. In this role, she assists clients with technical support and visits them as needed to address pertinent issues. She is responsible for following up on client tickets to ensure timely resolution and closure. Her position involves providing weekly and monthly reporting to clients, as well as assisting in the analysis of these reports. She utilizes company analytical reports to identify solutions that improve collection processes and increase collections.
Previous Experience at Advanced Medical Specialties
Prior to her current role, Vanessa worked as a Medical Billing Specialist at Advanced Medical Specialties from 2002 to 2010. During her eight years in this position, she gained valuable experience in medical billing processes and client management. This background has contributed to her expertise in handling client needs and improving operational efficiency.
Education and Expertise
Vanessa Maher Moghani earned a Bachelor of Business Administration from Florida International University. Her educational background in Business Management has equipped her with the skills necessary for her roles in client management and technical support. This foundation supports her ability to analyze reports and provide effective solutions for clients.
Client Liaison Role
In her capacity as a Client Manager, Vanessa acts as a liaison between clients and team members. She works to effectuate clients' goals by ensuring clear communication and understanding of client needs. This role is essential in maintaining strong client relationships and facilitating successful outcomes.