Wasi Malik
About Wasi Malik
Wasi Malik serves as an Assistant Manager at CareCloud and has extensive experience in healthcare management software. He previously held roles at MTBC and Touchstone Communications, demonstrating a strong background in client relations and quality assurance.
Work at CareCloud
Wasi Malik has been serving as an Assistant Manager at CareCloud since 2021. In this role, he is responsible for overseeing various operational aspects within the organization. His tenure at CareCloud has allowed him to leverage his extensive experience in healthcare management software and client relations.
Previous Experience at MTBC
Wasi Malik has held multiple positions at MTBC. He worked as a Client Relationship Executive for 9 months in 2018, followed by a role as a Quality Assurance Specialist for 6 months later that year. Currently, he serves as the Contact Center Team Lead, a position he has held since 2019. His roles at MTBC have contributed to his expertise in client relations and quality assurance.
Education and Expertise
Wasi Malik studied at Bahria University, where he obtained a Bachelor of Business Administration (BBA) with honors from 2013 to 2017. His educational background supports his professional expertise in managing software systems, particularly in the healthcare sector, where he has worked with various medical management software.
Background in Healthcare Software
Wasi Malik possesses extensive experience with healthcare and medical management software. He has worked with systems such as Greenway Intergy, NextGen5, and EClinical Works within the Medigain Division. His expertise extends to managing software systems for home and office security, showcasing his versatility in handling diverse software solutions.
Experience in Customer Sales and Support
Before his roles in healthcare, Wasi Malik worked as a Customer Sales Representative at Touchstone Communications from 2015 to 2016. This experience provided him with foundational skills in customer service and sales, which he has applied in his subsequent positions in the healthcare sector.