Gretchen Sheridan
About Gretchen Sheridan
Gretchen Sheridan is an Account Service Manager at Carelon, a position she has held since 2018. She has a diverse background in the healthcare industry, with previous roles at AON and AIM Specialty Health, and holds a Master of Business Administration from Southern New Hampshire University.
Work at Carelon
Gretchen Sheridan has been serving as an Account Service Manager at Carelon since 2018. In this role, she is responsible for managing client accounts and ensuring service delivery meets client expectations. Her experience in account management contributes to her effectiveness in this position, where she has worked for six years.
Previous Experience in Benefits Administration
Before joining Carelon, Gretchen Sheridan worked at AON as a Benefits Administrator from 2001 to 2007. During her six years in this role, she gained valuable experience in managing employee benefits and assisting clients with their benefits needs.
Project Coordination at AIM Specialty Health
Gretchen Sheridan held the position of Project Coordinator at AIM Specialty Health from 2015 to 2018. In this role, she coordinated various projects, contributing to the operational efficiency of the organization. Prior to this, she was a Referral Specialist Lead at AIM Specialty Health from 2011 to 2015, where she led referral processes.
Education and Expertise
Gretchen Sheridan studied at DePaul University, where she earned a Bachelor of Arts in General Business from 2014 to 2017. She also holds a Master of Business Administration (MBA) from Southern New Hampshire University, which she is expected to complete in 2024. Additionally, she earned an Associate’s Degree in Management from Harper College from 2006 to 2008.