Matthew Gray
About Matthew Gray
Matthew Gray is a Business Change Director at Carelon, with a strong background in program management and workforce operations. He previously held positions at Anthem, Inc. and Sallie Mae, and has extensive education in business administration from Indiana Wesleyan University.
Work at Carelon
Matthew Gray has been serving as the Business Change Director at Carelon since 2020. In this role, he is responsible for overseeing business transformation initiatives and ensuring effective change management processes. His experience in program management and workforce management operations supports his ability to lead teams and implement strategic changes within the organization.
Previous Experience at Anthem, Inc.
Prior to his current position, Matthew Gray worked at Anthem, Inc. as a Business Change Manager Sr from 2008 to 2020. During his 12 years at Anthem, he developed expertise in managing business change initiatives and collaborating with cross-functional teams to enhance operational efficiency.
Background in Workforce Management
Matthew Gray has a solid background in program management and workforce management operations, particularly in inbound contact centers and inventory management. His experience includes roles that required coordination with management and vendors to execute daily tasks effectively.
Education and Expertise
Matthew Gray studied at Indiana Wesleyan University, where he earned a Master’s degree in Business Administration from 2007 to 2009. He also holds a Bachelor’s degree in Business Management (2005-2007) and an Associate degree in Science of Business (2003-2005) from the same institution. Additionally, he completed a certification in Communications from 2005 to 2006.
Leadership and Interpersonal Skills
Matthew Gray possesses strong leadership capabilities, demonstrated through his team leadership, behavioral management, and conflict resolution skills. He is recognized for his ability to motivate and direct team members in a supportive environment, contributing to a cooperative team culture.