Ariana Fong
About Ariana Fong
Ariana Fong is a Team Lead at CareMetx, LLC, where she has worked since 2019, focusing on training and operational efficiency. She has a background in various roles within the company and holds a Bachelor's Degree in Animal Sciences from the University of California, Davis.
Work at CareMetx
Ariana Fong has been employed at CareMetx, LLC since 2019, serving as a Team Lead in the San Francisco Bay Area. In this role, she has developed and organized comprehensive training materials for new hires, ensuring clarity in their roles and responsibilities. Her responsibilities also include collaborating with various managers and departments to update and refine process flows and work instructions, which has contributed to improved operational efficiency. Prior to her current position, she held multiple roles at CareMetx, including Data Entry Specialist, Reimbursement Specialist, and Reimbursement Case Manager.
Education and Expertise
Ariana Fong earned a Bachelor’s Degree in Animal Sciences from the University of California, Davis, where she studied from 2012 to 2016. Her academic background has provided her with a solid foundation in scientific principles and practices. Additionally, her experience in various roles at CareMetx has equipped her with expertise in patient access processes, reimbursement strategies, and operational efficiencies within the healthcare sector.
Background
Before joining CareMetx, Ariana Fong worked at the UC Davis Veterinary Medical Teaching Hospital as a Small Animal Nursing staff member for four months in 2014 and 2015. This role allowed her to gain hands-on experience in a clinical setting, further enhancing her skills in patient care and healthcare operations. Her career path reflects a consistent focus on healthcare and operational roles, leading to her current position as Team Lead.
Achievements in Healthcare Operations
In her role at CareMetx, Ariana Fong has led cross-functional meetings with clients to address and resolve challenging cases in the healthcare sector. She has proactively identified and escalated negative payer trends to clients, which helps mitigate access issues for patients. Additionally, she has trained clients on the intricacies of the patient access journey process, enhancing their understanding and efficiency in navigating healthcare systems.