Brenelly Ortiz
About Brenelly Ortiz
Brenelly Ortiz is an Operations Manager with extensive experience in healthcare compliance, particularly in HIPAA regulations. She has held various management roles at CareMetx, LLC and HVHC Inc., and possesses strong skills in problem-solving and client relations.
Work at CareMetx
Brenelly Ortiz currently serves as Operations Manager at CareMetx, LLC, a role she has held since 2022 in the Washington DC-Baltimore Area. In addition to her managerial position, she has also worked as a Quality Assurance Auditor since 2021, contributing to the organization's commitment to maintaining high standards in service delivery. Prior to these roles, she worked as a Bilingual Case Manager from 2019 to 2021, where she utilized her bilingual skills to enhance client interactions and support. Her tenure at CareMetx reflects her dedication to healthcare operations and compliance.
Previous Experience in Management
Before joining CareMetx, Brenelly Ortiz held the position of Retail Operations Manager at HVHC Inc. from 2016 to 2019 in the Washington D.C. Metro Area. In this role, she managed retail operations, focusing on efficiency and customer satisfaction. Earlier in her career, she worked as a Bilingual Manager at STARTEK from 2014 to 2016 in Colorado Springs, Colorado. Her diverse management experience spans over 12 years, showcasing her capabilities in various operational roles.
Education and Expertise
Brenelly Ortiz holds a Master’s Degree in Marriage and Family Therapy/Counseling/Theology from Vision International University, which she attended from 2005 to 2006. She also earned a Bachelor’s Degree in Modern Language from Universidad de Puerto Rico, where she studied from 2000 to 2004. Additionally, she completed her high school education at Bayamon Military Academy from 1997 to 2000. Her educational background complements her expertise in HIPAA regulations and pharmacovigilance reinforcement, enhancing her qualifications in the healthcare sector.
Bilingual Communication Skills
Brenelly Ortiz is bilingual, which significantly enhances her ability to communicate effectively in diverse environments. This skill has been instrumental in her roles, particularly in client relations, where clear communication is essential. Her bilingual capabilities allow her to engage with a broader range of clients, ensuring that their needs are met and understood.
Problem-Solving and Compliance Expertise
Brenelly Ortiz possesses a strong background in HIPAA regulations and procedures, ensuring compliance with healthcare privacy and security standards. She demonstrates the ability to solve complex financial and quality-related issues, indicating her strong problem-solving skills. Her expertise in these areas is critical in maintaining the integrity and quality of healthcare services.