Courtney Hardwick, Ma
About Courtney Hardwick, Ma
Courtney Hardwick is a Reimbursement Specialist at CareMetx, LLC, with over 15 years of experience in various roles focused on customer service, data entry, and program design. She holds a Master of Arts in Urban Education Policy from Brown University and a Bachelor of Science in Psychology from Central Michigan University.
Work at CareMetx
Courtney Hardwick has been employed at CareMetx, LLC as a Reimbursement Specialist since 2021. In this role, she focuses on reimbursement processes and ensures that clients receive the necessary support for their healthcare needs. Her experience in this position contributes to the overall efficiency and effectiveness of the reimbursement operations within the organization.
Previous Experience in Customer Service and Management
Before joining CareMetx, Courtney worked at Lincare as a Lead Customer Service Representative for 8 months in 2021. She also held various positions at Abbott, including Data Entry Team Lead from 2017 to 2019 and Data Entry Assistant Supervisor from 2019 to 2020. Additionally, she served as an Account Manager at PosiGen for 10 months in 2020-2021, and as a Guest Services Coordinator at The Ritz-Carlton Hotel Company for 1 year from 2014 to 2015.
Educational Background
Courtney Hardwick earned a Master of Arts in Urban Education Policy from Brown University, where she studied from 2009 to 2010. Prior to that, she obtained a Bachelor of Science in Psychology from Central Michigan University, completing her studies from 2004 to 2009. Her academic background supports her professional focus on diversity, inclusion, and organizational development.
Experience in Research and Program Development
Courtney has a diverse background in research and program development. She worked as a Researcher/Graduate Student at Brown University for 11 months in 2009-2010 and as a Researcher at Central Michigan University from 2007 to 2009. Additionally, she served as a College Readiness Programming Specialist at Project Excel for 1 year from 2010 to 2011, where she contributed to educational initiatives aimed at enhancing student readiness.
Professional Interests and Advocacy
Courtney Hardwick has over 15 years of experience advocating for diversity, inclusion, empowerment, and collaboration in the workplace. She is interested in organizational transformation and program design and implementation. Courtney actively seeks opportunities to support talent growth within high-performance organizations that aim to be industry leaders.