John Luna
About John Luna
John Luna is a Senior Case Manager at CareMetx, LLC, where he has worked since 2016. He has a background in community and social services and has held various positions in healthcare and retail, including roles at Actelion, Kaiser Permanente, and Genentech.
Work at CareMetx
John Luna has been employed at CareMetx, LLC as a Senior Case Manager since 2016. In this role, he is responsible for managing patient cases and ensuring effective communication between providers and patients. He creates daily reports to efficiently manage his workload and assists in training new employees to adhere to standard operating procedures. His responsibilities also include conducting self-audits to ensure compliance and proper case closure.
Previous Experience in Healthcare
Before joining CareMetx, John Luna held various positions in the healthcare sector. He worked as a Patient Case Manager at Actelion from 2015 to 2016 for one year in South San Francisco. He also served as a Health Plan Representative at Kaiser Permanente for seven months in 2016. Additionally, he was a Case Manager at Genentech for two months in 2014. These roles contributed to his strong background in community and social services.
Education and Expertise
John Luna studied Kinesiology and Exercise Science at San Francisco State University, where he earned a Bachelor of Applied Science (B.A.Sc.) from 2006 to 2010. He also attended Hartnell College, focusing on General Studies from 2003 to 2006. His educational background supports his expertise in case management and compliance within healthcare settings.
Career Background
John Luna began his career as a Sales Associate at Sunglass Hut, where he worked for six years from 2008 to 2014. This early experience in retail provided him with foundational skills in customer service and communication, which he later applied in his healthcare roles. His transition into healthcare roles reflects a commitment to community service and patient advocacy.