Nichola Le Schack
About Nichola Le Schack
Nichola Le Schack serves as the Director of Client Implementation at CareMetx, LLC, where she has worked since 2021. With over 20 years of experience in management and expertise in helpdesk management and training development, she has held significant roles in both federal and non-federal sectors.
Work at CareMetx
Nichola Le Schack serves as the Director of Client Implementation at CareMetx, LLC, a position she has held since 2021. Based in Bethesda, Maryland, she is responsible for overseeing the implementation of client projects and ensuring alignment with organizational goals. Her role involves providing strategic guidance to leadership regarding the company’s direction, leveraging her extensive experience in program and project management.
Previous Experience at The Innovation Network
Prior to her current role, Nichola Le Schack worked at The Innovation Network as the Vice President of Client Services from 2014 to 2021. In this capacity, she managed client relationships and service delivery, contributing to the organization's growth and client satisfaction. Her tenure spanned seven years in the Washington D.C. Metro Area, where she honed her skills in client management and service optimization.
Education and Expertise
Nichola Le Schack earned a Bachelor of Arts (B.A.) in Social Sciences, focusing on Law and Sociology, from the University of Canberra between 1987 and 1990. She holds certifications in Project Management Professional (PMP) and Information Technology Infrastructure Library (ITIL). Her expertise includes helpdesk management, developing training materials, and business process re-engineering.
Professional Experience and Skills
With over 20 years of experience in executive, program, and project management, Nichola Le Schack has developed a strong background in resource management and requirements analysis. She has worked on national deployment strategies for both Federal and non-Federal government agencies and has been involved in grant management software implementation. Her leadership experience includes developing and mentoring a skilled team, enhancing operational efficiency.