Randall Darden
About Randall Darden
Randall Darden is an Associate Application Support Engineer at CareMetx, LLC, with a background in Liberal Arts and Information Technology. He has experience in software support and customer service, and he is currently pursuing a Bachelor of Technology degree at Western Governors University.
Current Role at CareMetx
Randall Darden serves as an Associate Application Support Engineer at CareMetx, LLC. He has been in this position since 2022, contributing to the company's application support initiatives. His role involves troubleshooting and resolving application-related issues, ensuring smooth operations for users. CareMetx focuses on providing comprehensive support for specialty medications and patient services, aligning with Darden's technical expertise.
Previous Experience at Accenture
Prior to his current role, Randall Darden worked as a Software Support Analyst at Accenture from 2018 to 2022. In this capacity, he provided technical support and solutions for software applications, enhancing user experience and operational efficiency. His tenure at Accenture allowed him to develop strong analytical and problem-solving skills within a dynamic work environment.
Educational Background
Randall Darden has an extensive educational background in liberal arts and technology. He studied at Minneapolis College, earning an Associate of Arts degree in Liberal Arts and Sciences from 2007 to 2015. He also pursued further education at Metro State University, achieving a Bachelor of Applied Science in Information Technology from 2015 to 2016. Currently, he is studying at Western Governors University, focusing on Computer and Information Sciences and Support Services, where he is working towards a Bachelor of Technology degree.
Work History in IT Support
Randall Darden has accumulated diverse experience in IT support roles. He worked as a Help Desk Specialist at Corporate Technologies LLC from 2016 to 2018, where he provided technical assistance to users. Earlier, he served as an IT-Ready Student at Creating IT Futures in 2016, gaining foundational skills in IT support. His career also includes a role as an Environmental Services Aide at Fairview Health Services from 2013 to 2017, demonstrating his ability to adapt to various work environments.
Skills and Interests
Randall Darden possesses strong skills in Microsoft Excel and Microsoft PowerPoint, which enhance his ability to communicate and present information effectively. He values teamwork and leadership, recognizing these as essential strengths in professional settings. Outside of work, he enjoys attending social functions, traveling to foreign destinations, and immersing himself in different cultures. His interest in sports leads him to frequently attend sporting events, further showcasing his engagement with community activities.