Susan Wightman
About Susan Wightman
Susan Wightman serves as the Vice President of Delivery at CareMetx, LLC, a position she has held since 2017. She has extensive experience in customer service and operations, having previously worked in leadership roles at ABILITY Network, VirMedica, Inc., Sage Software, and Catholic Health Initiatives.
Work at CareMetx
Susan Wightman has served as the Vice President of Delivery at CareMetx, LLC since 2017. In this role, she oversees the delivery of services and ensures that operational processes meet the needs of clients. Her leadership contributes to the company's mission of providing comprehensive support in the healthcare sector.
Previous Experience at ABILITY Network
Prior to her current role, Susan Wightman worked at ABILITY Network as the Vice President of Customer Service from 2011 to 2013. During her tenure, she focused on enhancing customer satisfaction and streamlining service delivery processes in the healthcare technology sector.
Role at VirMedica, Inc.
Since 2016, Susan Wightman has held the position of Director of Customer Operations at VirMedica, Inc. In this capacity, she manages customer operations and works to improve the overall customer experience, contributing to the company's operational efficiency.
Career at Sage Software
Susan Wightman spent 23 years at Sage Software, where she held the position of Senior Manager of Technical Support. Her responsibilities included managing technical support teams and ensuring high-quality service delivery to clients. She continued in a similar role for one additional year until 2011.
Experience at Catholic Health Initiatives
From 2014 to 2016, Susan Wightman worked at Catholic Health Initiatives as the Manager of Ambulatory Integrations. In this role, she was responsible for managing integration projects that enhanced the delivery of healthcare services.