Kenna Green
About Kenna Green
Kenna Green is a Learning Experience Designer at CareXM, where she has worked since 2020. She has a diverse background in customer service and education, with previous roles at CareXM and other organizations in Tennessee.
Work at CareXM
Kenna Green has been employed at CareXM since 2020 as a Learning Experience Designer. In this role, she focuses on creating effective learning experiences for employees. Prior to this position, she held several roles within the company, including Learning Experience Supervisor and Learning Experience Coordinator/New Accounts Designer. Her tenure at CareXM began in 2018 when she worked as a Patient Scheduling Advocate and later transitioned to various learning experience roles.
Education and Expertise
Kenna Green studied at the Diamond Council of America, where she completed a program in Diamonds, Professional Presentation, and Sales, earning the Certified Diamontologist designation from 2011 to 2012. Additionally, she attended Walters State Community College, where she focused on Business Administration and Management. This educational background supports her expertise in both customer service and learning design.
Background
Kenna Green has a diverse professional background that spans various roles in customer service and learning experience design. She worked at Sears International Holdings Corp as a Customer Service Manager for four years. Her experience also includes positions at Sun Tan City as Assistant Salon Director and Sterling Jewelers as Certified Diamontologist and Assistant Store Manager. This range of roles has contributed to her skills in management and customer relations.
Career Progression
Kenna Green's career at CareXM reflects a steady progression through various roles. Starting as a Patient Scheduling Advocate in 2018, she quickly moved into learning experience roles, including Learning Experience Advocate and Learning Experience Supervisor. By 2020, she became a Learning Experience Designer, indicating her growth and adaptability within the organization.