Marcie Ballard, Phr
About Marcie Ballard, Phr
Marcie Ballard serves as the Chief People Officer at CareXM, where she has worked since 2021. With extensive experience in human resources and organizational change, she has held leadership roles at several companies, including Teleperformance and CLEAResult.
Current Role at CareXM
Marcie Ballard serves as the Chief People Officer at CareXM since 2021. In this role, she has focused on architecting the People Partner team infrastructure to support organizational growth and change. Ballard has developed and implemented innovative retention strategies that are integral to the end-to-end talent and performance management processes within the organization.
Previous Experience at Teleperformance
Before joining CareXM, Marcie Ballard held the position of Vice President of Human Resources at Teleperformance from 2006 to 2015. During her nine years in this role, she operated in the Greater Salt Lake City Area. Ballard was instrumental in leading HR initiatives during periods of significant organizational change.
Professional Background in Human Resources
Marcie Ballard has extensive experience in human resources, having worked at CLEAResult as a Senior Leader of the People Team from 2015 to 2021. She played a key role in M&A diligence, focusing on integration and onboarding processes. Additionally, she has driven diversity, equity, and inclusion (DEI) initiatives to foster a culture of inclusion and belonging.
Education and Academic Background
Marcie Ballard studied at the University of Oregon, where she achieved a degree in Sociology. This academic background has contributed to her understanding of organizational dynamics and human behavior, which she applies in her professional roles.
Leadership in Safety and Compliance
During her career, Marcie Ballard provided pandemic safety leadership, ensuring compliance and safety during challenging times. She has managed profit and loss (P&L) to optimize operational effectiveness and drive business results, demonstrating her capability in balancing HR functions with business objectives.