Mark Peterson
About Mark Peterson
Mark Peterson is a Client Services Account Manager at CareXM, with a background in account management and customer success across various organizations. He holds a Bachelor of Science in Organizational Communication from the University of Utah and an MBA in Management Information Systems from Westminster College.
Work at CareXM
Mark Peterson serves as a Client Services Account Manager at CareXM, a position he has held since 2021. In this role, he is responsible for managing client relationships and ensuring customer satisfaction. His experience in client services allows him to effectively address client needs and contribute to the overall success of the organization. CareXM, located in Lehi, Utah, focuses on providing innovative healthcare solutions.
Previous Experience in Client Services
Prior to his current role, Mark Peterson worked at several organizations in client-facing positions. He was an Account Manager at iSolved HCM from 2016 to 2018, where he managed client accounts and provided support. He also served as a Customer Success Manager at iSolved HCM from 2018 to 2019, focusing on enhancing customer satisfaction. His earlier experience includes a position as a Senior Sales Executive at Mobile Coach LLC in 2015.
Education and Expertise
Mark Peterson holds a Bachelor of Science degree in Organizational Communication from the University of Utah. He furthered his education by obtaining a Master of Business Administration with a focus on Management Information Systems from Westminster College. His academic background equips him with the skills necessary for effective communication and management in professional settings.
Career Background
Mark Peterson has a diverse career spanning over two decades in various roles. He began his career at GE Capital, where he worked as a Fraud Detection System Analyst and later as a Strategic Account Manager. He transitioned to the Professional Education Institute as a Program Specialist from 2005 to 2014. His career also includes a role as a Sr Benefits Consultant at GoHealth from 2020 to 2021.
Achievements in Client Management
Throughout his career, Mark Peterson has developed a strong foundation in client management and customer success. His roles have involved direct interaction with clients, focusing on their needs and ensuring service delivery. His extensive experience in various industries has contributed to his ability to manage complex client relationships effectively.