Nichole Bell
About Nichole Bell
Nichole Bell is a Quality Coaching Advocate at CareXM in Johnson City, Tennessee, where she has worked since 2020. She also owns Sifted Wheat Promotions, specializing in digital real estate for small businesses and providing legal support services.
Work at CareXM
Nichole Bell has been employed at CareXM as a Quality Coaching Advocate since 2020. In this role, she focuses on enhancing the quality of service provided to clients. Prior to her current position, she worked as a Patient Care Advocate at CareXM for five months in 2020. Her experience in these roles has contributed to her expertise in customer service and quality assurance within the healthcare sector.
Business Ownership at Sifted Wheat Promotions
Nichole Bell has been the Business Owner of Sifted Wheat Promotions since 2007. Based in Johnson City, Tennessee, she specializes in building digital real estate for small businesses. Her services include branding, website design, and marketing, aimed at helping businesses establish a strong presence in their respective industries. Her entrepreneurial experience spans over 17 years, demonstrating her commitment to supporting local businesses.
Previous Experience at Advanced Call Center Technologies
Before her tenure at CareXM, Nichole Bell worked as a Call Center Specialist at Advanced Call Center Technologies, LLC from 2018 to 2020. During her two years in this role, she developed skills in customer service and technical support, which have been beneficial in her subsequent positions. Her background in call center operations has equipped her with valuable insights into customer interactions.
Education and Expertise
Nichole Bell studied Pre-Veterinary Studies at East Tennessee State University from 1994 to 1995. She also completed her high school education at Elizabethton High School, earning a High School Diploma. Her educational background, combined with her professional experience, has equipped her with a diverse skill set, including customer service, technical support, and home-based business entrepreneurship.
Skills in Customer Service and B2B Networking
Nichole Bell utilizes her skills in customer service, technical support, and business-to-business (B2B) networking to effectively serve her clients. Her experience in these areas allows her to build strong relationships and provide tailored solutions that meet the needs of small businesses. Her focus on legal support services further enhances her ability to assist clients in navigating their business challenges.