Daniel Rogers
About Daniel Rogers
Daniel Rogers is a Senior Regulated Complaints Handler with over 15 years of experience in customer service and complaints management. He has a diverse background in the hospitality and finance sectors, demonstrating strong technical skills and effective team management.
Current Role at CarFinance 247
Daniel Rogers serves as a Senior Regulated Complaints Handler at CarFinance 247, a position he has held since 2019. In this role, he is responsible for managing customer complaints and ensuring compliance with regulatory standards. His experience in fast-paced environments contributes to his effectiveness in meeting deadlines and resolving issues efficiently.
Previous Work Experience
Prior to his current position, Daniel held various roles in the hospitality and customer service sectors. He worked as a Complaints Team Leader at PPI from 2016 to 2019, and as a Hygiene Team Manager at Food Hygiene Company from 2012 to 2016. His earlier experience includes positions at J.W.LEES & CO.(BREWERS)LIMITED, where he served as Assistant Manager and Food and Beverage Supervisor, among other roles.
Education and Qualifications
Daniel studied at The Oldham College, where he focused on IT and Business Studies. He achieved a Diploma during his studies from 2005 to 2007. This educational background has equipped him with essential skills relevant to his career in customer service and complaints handling.
Skills and Expertise
Daniel possesses over 15 years of experience in customer service and complaints handling. He has developed strong technical skills and is proficient in relationship building, training, and delivering presentations. His ability to manage team members and interact with customers from diverse backgrounds enhances his effectiveness in his roles.