Keir Smith
About Keir Smith
Keir Smith is a Service Desk Team Leader at CarFinance 247, where he has worked since 2022. He has held various IT roles within the company since 2015, progressing from an apprentice to his current leadership position.
Current Role as Service Desk Team Leader
Keir Smith serves as the Service Desk Team Leader at CarFinance 247, a position he has held since 2022. In this role, he oversees the service desk operations, ensuring efficient support for IT-related issues within the organization. His leadership contributes to the effective management of service requests and the overall performance of the IT support team.
Career Progression at CarFinance 247
Keir Smith has a comprehensive career history at CarFinance 247, beginning as a Desktop Support Technician Apprentice in 2015. He progressed through various roles, including IT Support Technician, IT Secondline Technician, and IT & DevOps Technician, before becoming a Junior IT Infrastructure Analyst in 2020. His experience spans over seven years, demonstrating a solid foundation in IT support and infrastructure.
Educational Background in IT
Keir Smith studied at Hyde Clarendon Sixth Form College, where he achieved a BTEC Level 3 National Diploma in I.T. (Software Development) with Distinction* Distinction* Distinction from 2012 to 2014. He furthered his education at QA Apprenticeships, obtaining a Level 3 qualification in IT between 2015 and 2016. This educational background has equipped him with essential skills for his roles in the IT sector.
Previous Experience in Administrative Roles
Before his extensive tenure at CarFinance 247, Keir Smith worked as an Administrative Assistant at Astral Training for one month in 2015. This role provided him with initial exposure to professional environments and administrative tasks, contributing to his overall skill set.