Pedro Teixeira
About Pedro Teixeira
Pedro Teixeira is a Customer Care Agent currently working at CarFinance 247 and Oodle Car Finance in Manchester, England. He has extensive experience in customer service and account management, having held various roles in multiple companies since 2005.
Current Role at CarFinance 247
Pedro Teixeira has been employed as a Customer Care Agent at CarFinance 247 since 2021. In this role, he is responsible for assisting customers with their inquiries and providing support throughout the car financing process. His experience in customer service enables him to effectively address customer needs and foster positive relationships.
Previous Experience in Customer Service
Prior to his current position, Pedro Teixeira accumulated extensive experience in customer service roles. He worked at Global Phoenix Computer Technologies Solutions, Inc. from 2011 to 2016, followed by a year as an Account Manager at David Phillips in 2016. He also served as a Customer Relationship Manager at David Phillips for six months in 2017. His diverse background in customer service has equipped him with valuable skills in managing client relationships.
Background and Education
Pedro Teixeira was born in Lisbon, Portugal, and has been residing in Manchester, England for the past 15 years. He studied at Escola Secundaria Antonio Arroio, where he focused on Architecture. Additionally, he attended Bishpam College, completing an NVQ2 in Casino and Gambling Operations from 2007 to 2008. His educational background supports his professional development in various fields.
Language Proficiency and Technical Skills
Pedro Teixeira is fluent in three languages: English, Portuguese, and Spanish. This multilingual ability enhances his communication skills in diverse environments. He possesses knowledge of the Microsoft Office suite and Microsoft CRM, which aids in his efficiency and effectiveness in customer service roles.
Career Progression and Roles
Throughout his career, Pedro Teixeira has held various positions that demonstrate his adaptability and growth in the customer service sector. He worked as a Collections Co-Ordinator at Virgin Media in 2011 and as a Service Point - Orders Analyst at Barclays from 2005 to 2007. He also served as a Key Account Manager at PinPointer + from 2018 to 2019. His career trajectory reflects a commitment to customer care and relationship management.