Russell C.
About Russell C.
Russell C. serves as the Head of eCRM at CarFinance 247 since 2021, bringing extensive experience in customer relationship management and marketing automation from previous roles at various companies in the UK.
Work at CarFinance 247
Russell C. has served as the Head of eCRM at CarFinance 247 since 2021. In this role, he is responsible for overseeing the electronic customer relationship management strategies of the company. His tenure at CarFinance 247 spans three years, during which he has contributed to enhancing customer engagement and retention through effective CRM practices.
Previous Experience in Marketing and CRM
Before joining CarFinance 247, Russell C. held various positions in marketing and customer relationship management. He worked as a Senior Manager - Marketing Automation at TalkTalk from 2019 to 2021. Prior to that, he was a Technical CRM Manager at WDMP for 11 months and served as Group CRM Manager (Interim) at The Very Group for one year. His experience also includes roles at webuyanycar.com and as a freelance CRM and Marketing Consultant.
Educational Background
Russell C. studied at Liverpool John Moores University, where he earned a Master of Science (MSc) in Web Computing from 2006 to 2008. He also completed a Bachelor of Science (BSc) in Computer Sciences at the same institution from 2002 to 2006. His foundational education includes attendance at Upholland High School and Winstanley College from 2000 to 2002.
Career Development and Early Roles
Russell C. began his career as a Junior Developer at St Helens & Knowsley Teaching Hospitals NHS Trust from 2004 to 2005. He then transitioned to marketing roles, serving as Online Marketing Manager at Bold Spirit Ltd for five years. His career includes various positions in CRM and marketing, demonstrating a steady progression in the field.