Jorge Guedez
About Jorge Guedez
Jorge Guedez serves as the Director of System Support Services at Cargojet, where he employs a collaborative leadership style focused on problem-solving. With extensive experience in IT management and a strong technical background, he has held various roles in organizations across Canada and Venezuela.
Current Role at Cargojet
Jorge Guedez serves as the Director of System Support Services at Cargojet, a position he has held since 2021. In this role, he demonstrates a collaborative leadership style, focusing on problem-solving and prioritization. His responsibilities include managing diverse technical teams, both in-house and remote, to drive business initiatives effectively. His leadership approach emphasizes teamwork and strategic planning to enhance service delivery within the organization.
Previous Experience at Cargojet
Prior to his current role, Jorge Guedez worked at Cargojet as the Manager of System Support Services from 2019 to 2021. During this two-year tenure, he contributed to the development and implementation of support strategies that improved operational efficiency. His experience in this position laid the groundwork for his advancement to Director, reflecting his capability in managing system support functions.
Background in IT Management
Jorge Guedez has extensive experience in IT management, having held various roles in different organizations. He worked at Superior Propane as Manager of IS Helpdesk for one year and at Pethealth Inc. as Manager of IT Operations for two years. His background includes significant positions at Redknee, where he served as Manager of IT & Security, Network Administrator, and IT Analyst. This diverse experience has equipped him with a comprehensive understanding of ITIL and operational planning.
Technical Expertise and Skills
Jorge Guedez possesses a strong technical background in digital transformation and process improvement. His expertise includes cybersecurity, with experience in firewall management, intrusion detection/prevention systems, and penetration testing. He is proficient in communication systems such as PBX and VoIP, and skilled in cloud services, including Azure and AWS. Additionally, he has experience with advanced technologies like VMware ESXi and MS HyperV, as well as storage and backup solutions.
Education and Professional Development
While specific educational details are not provided, Jorge Guedez's career trajectory indicates a commitment to professional development in the IT field. His roles have required continuous learning and adaptation to new technologies and methodologies, particularly in areas such as procurement, budgeting, and vendor relations, which are essential for optimizing costs and enhancing operational effectiveness.