Arturo Ceja
About Arturo Ceja
Arturo Ceja is a Senior Manager of Customer Success at Cargomatic, where he has worked since 2022. He has a background in customer success and operations, with previous roles at Uber Freight and Cargomatic.
Current Role at Cargomatic
Arturo Ceja serves as the Senior Manager of Customer Success at Cargomatic. He has held this position since 2022. In this role, he is responsible for overseeing customer success initiatives, ensuring client satisfaction, and managing customer relationships. His experience in customer success contributes to the company's efforts in enhancing service delivery and client engagement.
Previous Experience at Uber Freight
Arturo Ceja worked at Uber Freight in various roles from 2018 to 2021. He began as a Tracking Support Specialist, where he provided assistance with tracking shipments. He then advanced to the position of Customer Success Coordinator, followed by a role as Customer Success Manager. His tenure at Uber Freight spanned approximately three years and included significant responsibilities in customer support and success.
Experience at Cargomatic
Before becoming the Senior Manager of Customer Success, Arturo Ceja worked at Cargomatic as an Operations Manager from 2021 to 2022. In this role, he managed operational processes and contributed to the efficiency of the company's logistics services. His transition from operations to customer success reflects his diverse skill set within the logistics industry.
Education Background
Arturo Ceja completed his high school education at Proviso Math and Science Academy, where he studied General Studies. He achieved his High School Diploma in 2009. This foundational education provided him with essential skills that have supported his career in customer success and operations.