Lauren Cheng
About Lauren Cheng
Lauren Cheng serves as the Director of Learning and Development at Cargomatic, where she has worked since 2021. With a background in training and development at McDonald's and experience in various internships, she has successfully facilitated employee workshops and implemented innovative learning strategies.
Work at Cargomatic
Lauren Cheng has been serving as the Director of Learning and Development at Cargomatic since 2021. In her role, she has facilitated workshops and training sessions for over 500 employees, focusing on their professional development. Cheng has developed and implemented a comprehensive learning management system strategy, enhancing the training processes within the organization. Additionally, she participated in a cross-functional team that revamped the onboarding process, achieving a 30% reduction in new hire ramp-up time. She also designed a series of eLearning modules aimed at improving employee engagement and retention.
Previous Experience at McDonald's
Lauren Cheng has extensive experience at McDonald's, where she held various positions. She worked as a Supervisor in Learning and Development from 2016 to 2018 and as a Manager in Learning and Development from 2018 to 2021. Prior to these roles, she served as a Training Supervisor in Real Estate and Construction for 11 months in 2015 and as a Training Specialist in the same department from 2012 to 2014. Cheng also completed an internship as a Worldwide Operations Intern in 2010.
Internship Experience
Lauren Cheng gained valuable experience through several internships early in her career. She worked as an Associate Director’s Intern at Marketing Werks for Verizon Telecom from 2011 to 2012. Additionally, she completed an Account Management Internship at Energy BBDO in 2011 and a Worldwide Operations Internship at McDonald's Corporation in 2010. These roles contributed to her foundational knowledge in marketing and operations.
Education and Expertise
Lauren Cheng earned a Bachelor of Science degree in Advertising with a Minor in Business from the University of Illinois Urbana-Champaign, where she studied from 2007 to 2011. She also attended Dublin City University in 2010 for 11 months. Her educational background has equipped her with the skills necessary for her roles in learning and development, particularly in creating effective training programs.