Leeza Kelley
About Leeza Kelley
Leeza Kelley is a Senior Customer Success professional at Cargomatic and a licensed real estate broker at Coldwell Banker Realty. With extensive experience in customer success and account management, she has worked in various roles across multiple companies since 2011.
Work at Cargomatic
Leeza Kelley has been employed at Cargomatic as a Senior Customer Success since 2023. In this role, she focuses on enhancing customer satisfaction and retention through effective communication and support strategies. Her position is remote, allowing her to engage with clients across the United States. Leeza's experience in customer success roles equips her to address client needs and foster long-term relationships.
Previous Experience in Customer Success
Prior to her current role, Leeza Kelley worked at Flock Freight, where she held multiple positions including Customer Success Manager, Account Manager, and Customer Success Team Lead from 2021 to 2023. Her responsibilities included managing client accounts, leading customer success initiatives, and ensuring client satisfaction. This experience contributed to her expertise in customer relationship management.
Real Estate Background
Leeza Kelley is a licensed Real Estate Broker at Coldwell Banker Realty. She worked at Illinois Real Estate Partners from 2019 to 2022, where she gained valuable experience in the real estate market. Her background in real estate complements her customer success skills, allowing her to effectively navigate client needs in both sectors.
Education and Expertise
Leeza Kelley earned a Bachelor of Arts in Communication and Media Studies from the University of San Diego, where she studied from 2011 to 2015. Her academic background supports her proficiency in communication, which is essential in her roles in customer success and real estate. Leeza is also proficient in various software applications including Adobe, Final Cut Pro, and Microsoft Office.
Diverse Work Experience
Leeza Kelley has a diverse work history that spans various industries. She has held positions in administrative roles, account management, and marketing. Notable previous employers include C.H. Robinson, Uber Freight, and Cintas. Her varied experiences contribute to her comprehensive skill set in customer service, office management, and communication.