Valeria Bustos
About Valeria Bustos
Valeria Bustos is a Senior Customer Success Specialist at Cargomatic, with extensive experience in logistics and account management. She has held various roles in prominent companies, including Progress Rail and Coyote Logistics, and possesses a Bachelor of Arts in Marketing from Columbia College Chicago.
Current Role at Cargomatic
Valeria Bustos serves as a Senior Customer Success Specialist at Cargomatic, a position she has held since 2023. Based in Chicago, Illinois, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her role involves leveraging her expertise in logistics to address customer needs effectively.
Previous Experience at Progress Rail
Prior to her current role, Valeria worked at Progress Rail, a Caterpillar Company, as an International Account Manager. She held this position for 8 months in 2017 while based in La Grange, Illinois. Her responsibilities included managing international accounts and facilitating communication between clients and the company.
Experience at project44
Valeria was employed at project44 as an Associate Customer Success Manager from 2022 to 2023. During her time in this role, she contributed to customer success initiatives, focusing on improving client relationships and ensuring effective use of the company's logistics technology solutions.
Background in Logistics at Coyote Logistics
Valeria has extensive experience in logistics, having worked at Coyote Logistics in various capacities. She served as a Pricing Analyst from 2019 to 2022 and as a Mexico Operations Coordinator from 2017 to 2019. In these roles, she developed skills in pricing analysis and operations management, contributing to the company's logistics strategies.
Education and Expertise
Valeria holds a Bachelor of Arts (B.A.) in Marketing/Marketing Management from Columbia College Chicago. Her educational background complements her professional experience in logistics, where she has developed expertise in niche markets such as flatbed, cross-border freight, and drayage. She also possesses skills in operations, account management, data analysis, trade and customs.