Kristin Patterson, Cpacc
About Kristin Patterson, Cpacc
Kristin Patterson is a Lead Service Designer currently working at Cariloop. She has a background in UX/UI design and has held various positions at AT&T, Bottle Rocket, and Alto, among others.
Current Role at Cariloop
Kristin Patterson serves as the Lead Service Designer at Cariloop, a position she has held since 2021. In this role, she focuses on enhancing user experiences and service design strategies to improve client interactions and outcomes. Her expertise in service design contributes to the overall mission of Cariloop, which aims to provide support for caregivers and families in navigating healthcare challenges.
Previous Experience at AT&T
Kristin Patterson has extensive experience at AT&T, where she held multiple roles from 2013 to 2017. She began as a MATREX Technical Intern in 2013, followed by positions as a UX/UI Designer in various capacities, including Associate Business Management and Specialist in Technology Development. Her final role at AT&T was as a Senior Specialist in Technology Development, focusing on Design Thinking. This progression highlights her growth in user experience and design within a major telecommunications company.
Education and Academic Background
Kristin Patterson earned her Bachelor of Arts degree from The University of Texas at Dallas, where she studied from 2011 to 2014. Prior to this, she attended Highland Park High School from 2001 to 2005 and spent a year at Sewanee-The University of the South in 2005-2006. Additionally, she worked as a Research Assistant in the EMAC Department at her university in 2012, gaining valuable research experience.
Experience at Alto and Bottle Rocket
Kristin Patterson worked as the Head of Product at Alto from 2019 to 2020, where she led product development initiatives. Prior to that, she was an Experience Design Strategist at Bottle Rocket from 2017 to 2019. In these roles, she applied her design thinking skills to create user-centered products and services, further enhancing her expertise in the field of user experience design.
Historical Research Assistant Role
Before her career in design, Kristin Patterson served as a Historical Research Assistant for the Monuments Men Foundation from 2005 to 2007. This role involved conducting research related to historical artifacts and their significance, providing her with a foundation in research methodologies that would later inform her work in design and user experience.