Michelle Seyller
About Michelle Seyller
Michelle Seyller serves as the Director of Customer Success at Carium, where she applies LEAN processes to enhance performance and product offerings. With a background in clinical performance improvement and extensive experience in various healthcare organizations, she is recognized for her strong public speaking and collaborative skills.
Current Role at Carium
Michelle Seyller serves as the Director of Customer Success at Carium, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and engagement through effective strategies. Seyller employs LEAN processes to drive performance improvement and product enhancement, ensuring that clients receive optimal support and solutions tailored to their needs.
Previous Experience in Healthcare Analytics
Prior to her current position, Seyller accumulated extensive experience in healthcare analytics and customer success roles. She worked as a Client Success Manager at Butterfly Network, Inc. for 10 months in 2021-2022. Before that, she was a Clinical Services Manager at Truven Health Analytics from 2012 to 2016, where she contributed to clinical performance improvement initiatives. Her earlier roles include Decision Support Analyst at Tulane Medical Center and Decision Support Performance Improvement Analyst at The Methodist Hospital System.
Educational Background
Michelle Seyller earned a Bachelor of Arts degree in Political Science from Southern Illinois University, Carbondale. Her educational background has provided her with a strong foundation for her career in healthcare analytics and customer success, enabling her to engage effectively with various stakeholders within organizations.
Skills and Expertise
Seyller possesses expertise in integrating analytic solutions for clinical performance improvement. She is recognized for her dynamic public speaking and presentation skills, which enhance her ability to communicate effectively with C-Suite executives and other organizational levels. Her collaborative approach allows her to serve as a trusted advisor within her organization.
Career Timeline
Michelle Seyller has a diverse career spanning over two decades in healthcare analytics and customer success. Her professional journey includes roles at various institutions, such as Clinical Effectiveness Analyst at Loyola University Medical Center, Service Line Project Coordinator at Presbyterian Healthcare Services, and Decision Support Analyst positions at Tulane Medical Center and The Methodist Hospital System. This extensive experience has equipped her with a comprehensive understanding of the healthcare landscape.