Robyn C Jones
About Robyn C Jones
Robyn C Jones serves as the Director of Customer Engagement at Carium, where she focuses on population health technology and revenue cycle management. With a strong academic background in Health Informatics and Management Information Systems, she has extensive experience in healthcare IT and client engagement.
Current Role at Carium
Robyn C Jones serves as the Director of Customer Engagement at Carium since 2021. In this role, she supports the Chief Commercial Officer in the implementation of population health technology and value-based care services. Her responsibilities include onboarding new and existing clients to Carium's Remote Patient Monitoring application. Additionally, she oversees configuration and solution mapping sessions with Health and Human Services client organizations, contributing to the effective deployment of health IT solutions.
Educational Background
Robyn C Jones has a strong educational foundation in health informatics and management information systems. She earned a Master of Science (M.S.) in Health Informatics from George Mason University, studying from 2016 to 2018. Prior to that, she obtained another Master of Science (M.S.) in Management Information Systems from Nova Southeastern University, where she studied from 2002 to 2004. Her undergraduate degree is a Bachelor of Science in Mathematics from South Carolina State University, completed from 1987 to 1993.
Professional Experience
Robyn C Jones has extensive experience in the healthcare IT sector. Before joining Carium, she worked at Holon Solutions as the Director of Client Engagement from 2018 to 2021. Prior to that, she held various roles at IBM Global Business Services, including Senior Healthcare IT Specialist and Business Development Manager from 2010 to 2014. Her earlier positions include working as a Financial Implementation Consultant at WellSky from 2015 to 2018, and as a Program Manager/Senior Project Lead/Implementation Consultant at GE Healthcare from 2005 to 2009.
Achievements in Healthcare IT
Robyn C Jones developed an enterprise implementation methodology that enhanced customer satisfaction by integrating all phases of implementation into the project management process. This methodology reflects her commitment to improving client experiences and outcomes in healthcare technology. Additionally, she has hosted four presentations at a corporate-sponsored annual user conference, focusing on data analytics and revenue cycle management, which were attended by approximately 150 people.