Tyler Faulkner, Pe
About Tyler Faulkner, Pe
Tyler Faulkner is a Sales and Support professional at Carlson Software, where he has worked since 2014. He holds a B.S. in Mining and Minerals Engineering from Virginia Tech and is dedicated to customer service and continuous learning.
Work at Carlson Software
Tyler Faulkner has been employed at Carlson Software since 2014, where he holds a position in Sales and Support. His role involves assisting customers with various inquiries and providing support related to the company's software products. He has accumulated ten years of experience in this position, contributing to the company's customer service and support initiatives. His work is based in Maysville, Kentucky.
Education and Expertise
Tyler Faulkner earned a Bachelor of Science degree in Mining and Minerals Engineering from Virginia Tech, studying from 2010 to 2014. His academic background provides him with a solid foundation in engineering principles, which he applies in his current role. Additionally, he served as a Teaching Assistant at Virginia Tech for four months in 2013, gaining experience in educational support and knowledge sharing.
Background
Tyler Faulkner embraces the motto 'Ut Prosim,' which translates to 'That I May Serve,' reflecting his commitment to service in both his personal and professional life. This principle guides his interactions with customers and colleagues, emphasizing the importance of support and assistance. His passion for problem-solving and efficiency is evident in his approach to his work.
Customer Engagement and Knowledge Sharing
In his role at Carlson Software, Tyler finds fulfillment in assisting customers and values the gratitude they express. He actively engages in continuous learning by exploring release notes and articles about new hardware and software features. Additionally, he enjoys sharing knowledge with colleagues by drafting informative emails about new program settings and features, contributing to a collaborative work environment.