Mohammed Shehata
About Mohammed Shehata
Mohammed Shehata is a Senior Social Media Monitoring Executive with a background in business administration. He has over seven years of experience in social media and customer care roles, having worked for various organizations since completing his education at Cairo University.
Work at Carma
Mohammed Shehata has been employed at Carma as a Senior Social Media Monitoring Executive since 2017. In this role, he is responsible for overseeing social media monitoring efforts, analyzing trends, and providing insights to enhance client strategies. His experience in social media monitoring contributes to the effectiveness of campaigns and client engagement.
Education and Expertise
Mohammed Shehata holds a Bachelor of Business Administration from Cairo University, where he studied from 2013 to 2017. His educational background provides him with a solid foundation in business principles, which supports his professional roles in social media and customer relationship management.
Previous Experience in Social Media and CRM
Before joining Carma, Mohammed Shehata worked at several organizations in relevant roles. He served as a Social Media Specialist at Shafaff Network from 2014 to 2015, where he developed skills in managing social media platforms. He then worked as a Senior CRM Specialist at Ellaithy Autogroup from 2015 to 2017, focusing on customer relationship management strategies.
Early Career in Customer Care
Mohammed began his career as a Customer Care Representative at Wasla Outsourcing in 2014, where he worked for eight months. This role allowed him to gain experience in customer service and communication, which are essential skills in his subsequent positions.