Monica Saeid Fahmy Awdallah
About Monica Saeid Fahmy Awdallah
Monica Saeid Fahmy Awdallah is a Research Executive at CARMA, where she has worked since 2020. She has a background in project management and quality assurance, with previous roles at Coformatique and EGYPTAIR, and holds a Bachelor's degree in Economics from Cairo University.
Current Role at CARMA
Monica Saeid Fahmy Awdallah has been serving as a Research Executive at CARMA since 2020. In this role, she focuses on quality enhancement and develops constructive feedback for her teammates. She actively participates in staff and team meetings, contributing positively to the workplace environment. Monica has also developed unified guidelines for her colleagues to utilize essential sources, demonstrating her commitment to improving team performance and efficiency.
Previous Experience at Coformatique
Prior to her current position, Monica worked at Coformatique from 2019 to 2020 as a Project Manager for one year. She also held the role of Quality Assurance Reporter for two months in 2019. During her time at Coformatique, she emphasized quality enhancement and provided valuable feedback to her team, contributing to project success and overall quality assurance.
Internship at EGYPTAIR
Monica completed a Public Relations internship at EGYPTAIR in 2017 for one month. This experience provided her with insights into public relations and communication strategies within a major airline. The internship contributed to her professional development and understanding of the public relations field.
Educational Background
Monica studied at Ramses College for Girls, where she focused on math science and achieved the Sanweya Amma certificate. She furthered her education at Cairo University, earning a Bachelor's degree in Economics from 2014 to 2018. Her academic background provides her with a strong foundation in analytical and economic principles.
Customer Service Experience
Monica has extensive experience in customer service, having worked as a Customer Service Representative at Teleperformance from 2018 to 2019 and at QNB Group for one month in 2016. These roles equipped her with skills in handling customer inquiries and managing sudden deadlines and changing priorities effectively.