Reham Hisham
About Reham Hisham
Reham Hisham is a Quality Assurance Specialist currently employed at CARMA in Cairo, Egypt, where she has worked since 2020. She has previous experience as a Summer Intern at HSBC Securities Services and as an Email and Chat Advisor at Raya Contact Center.
Current Role at CARMA
Reham Hisham has been employed at CARMA as a Quality Assurance Specialist since 2020. In this role, she focuses on ensuring the quality and accuracy of the company's outputs. Her responsibilities include developing and implementing quality assurance processes to enhance service delivery. Reham's experience in this position has contributed to the overall efficiency and effectiveness of CARMA's operations in Cairo, Egypt.
Previous Experience at HSBC
Reham Hisham completed a summer internship at HSBC Securities Services in 2016. This internship lasted for two months and took place in Cairo Governorate, Egypt. During her time at HSBC, she gained exposure to financial services and developed skills relevant to the banking sector.
Experience at Raya Contact Center
Reham worked at Raya Contact Center from 2017 to 2018 as an Email and Chat Advisor. This role involved providing customer support through various digital communication channels. Her experience at Raya contributed to her skills in customer service and communication.
Career Development at CARMA
Before her current role as a Quality Assurance Specialist, Reham Hisham worked at CARMA as a Research Coder from 2018 to 2021. In this position, she was responsible for coding research data, which played a crucial role in the company's research projects. Her transition from Research Coder to Quality Assurance Specialist reflects her growth and development within the organization.
Educational Background
Reham Hisham studied at the Faculty of Economics and Political Science, where she focused on Economics and earned a Bachelor's degree. Additionally, she attended Victory College School. Her educational background has provided her with a solid foundation in economic principles and analytical skills.