Vivien Lok
About Vivien Lok
Vivien Lok is a Client Services Manager at CARMA, where she has worked since 2020. She has a diverse professional background that includes roles at Cathay Pacific Airways, thyssenkrupp, and EF Education First.
Work at CARMA
Vivien Lok has been serving as the Client Services Manager at CARMA since 2020. In this role, she oversees client relationships and ensures the delivery of high-quality services. Prior to her current position, she worked as a Client Services Executive at CARMA from 2019 to 2020, where she gained valuable experience in client management and service delivery.
Previous Experience at Cathay Pacific Airways
Vivien Lok worked at Cathay Pacific Airways in various capacities. She served as a Retail Channel Executive from 2017 to 2019, focusing on retail operations and customer engagement. Before that, she was a Flight Attendant from 2013 to 2017, where she was responsible for passenger safety and service during flights.
International Trade Experience
In 2013, Vivien Lok worked at thyssenkrupp in the Essen Area, Germany, as part of their International Trade team for four months. This role provided her with insights into global trade practices and international business operations.
Education and Expertise
Vivien Lok holds a Bachelor of Arts (BA) degree from The University of Hong Kong, where she studied German Language and Literature as well as Linguistics. Her educational background supports her expertise in communication and client relations.
Marketing and Outreach Experience
Vivien Lok worked as a Marketing & Outreach Coordinator at EF Education First from 2012 to 2013. In this role, she focused on marketing strategies and outreach initiatives to promote educational programs.