Catherine Rodriguez Krushall
About Catherine Rodriguez Krushall
Catherine Rodriguez Krushall is an Operations Analyst with extensive experience in the banking and fintech sectors. She holds an MBA in Data Analytics from Texas A&M University-Corpus Christi and has a strong background in operational efficiency and compliance.
Current Role at Carputty
Catherine Rodriguez Krushall serves as an Operations Analyst at Carputty, a position she has held since 2020. In this role, she focuses on enhancing operational efficiency and customer satisfaction. Catherine is involved in defining and tracking key performance indicators (KPIs) to measure the success of various operational functions. Her work includes identifying opportunities for automation, collaborating with product and engineering teams to streamline processes, and building performance metric reports to inform action plans.
Previous Experience in Banking
Catherine has extensive experience in the banking sector, having held various positions prior to her current role. She worked as an AVP Assistant Branch Manager at ValueBank Texas for five months in 2019. Following that, she served as an Operations Manager at BBVA for nine months and as a Financial Relationship Consultant at Regions Bank for seven months in 2020. Additionally, she was an Assistant Branch Manager at Woodforest National Bank from 2016 to 2019. Throughout these roles, she focused on compliance, risk mitigation, and operational efficiency.
Educational Background
Catherine holds a Master of Business Administration (MBA) in Data Analytics from Texas A&M University-Corpus Christi, which she completed from 2021 to 2023. Prior to her MBA, she earned a Bachelor of Arts in Anthropology and Business Administration from Texas State University, studying from 2013 to 2016. She also obtained an Associate's degree in Liberal Arts and Sciences from San Antonio College, completing her studies from 2011 to 2013. This diverse educational background supports her analytical and operational expertise.
Skills and Contributions
Catherine has demonstrated a strong ability to enhance operational processes through various initiatives. She has designed and refined standard operating procedures and created user guides and training materials for transactional processes. Her contributions include executing quality assurance testing on account management systems to ensure compliance and efficiency, as well as consulting in the development of a Member Success operational platform within a fintech loan origination system. She has also mitigated credit and fraud risk by ensuring compliance with KYC and AML regulations.