Kelly Hickenbottom
About Kelly Hickenbottom
Kelly Hickenbottom serves as the General Manager at Carr Workplaces, where she has worked since 2014. With a background in Health Services and extensive experience in workspace solutions, she effectively manages client relations and center operations.
Current Role at Carr Workplaces
Kelly Hickenbottom serves as the General Manager at Carr Workplaces, a position she has held since 2014. In this role, she manages over 100 clients at the Reston Town Center location. Her responsibilities include implementing new products for both new and existing clients, generating individualized proposals and agreements tailored to specific client needs, and overseeing accounts receivable to ensure timely payments. Additionally, she effectively drafts and manages the center's budget operations and maintains contracts and licenses for every client.
Previous Experience at Metro Offices
Before joining Carr Workplaces, Kelly Hickenbottom worked at Metro Offices as the Director of Workspace Solutions from 1997 to 2013. During her 16 years at Metro Offices in Herndon, VA, she developed expertise in workspace solutions and client management. This experience contributed to her skills in fostering business relationships and understanding client needs in a competitive market.
Educational Background
Kelly Hickenbottom has a diverse educational background in health professions and related clinical sciences. She studied at Northern Virginia Community College, where she earned an Associate of Science (A.S.) degree from 1987 to 1989. She furthered her education at Northwestern University and the University of Illinois Chicago, focusing on health professions and related clinical sciences from 1993 to 1995. This educational foundation supports her management skills and client engagement strategies.
Role at AVE by Korman Communities
Kelly Hickenbottom briefly worked as a Residential Sales Representative at AVE by Korman Communities from 2013 to 2014. In this role, she gained experience in residential sales, which enhanced her understanding of client relations and sales strategies, further contributing to her professional development.
Community Engagement and Networking
In her current role, Kelly Hickenbottom actively engages in community events to promote center growth. She fosters new business relations by attending networking events and joining the chamber of commerce in relevant neighborhoods. Additionally, she focuses on training employees to develop their skills in sales and administration, contributing to a well-rounded team.