Zi Yong C.
About Zi Yong C.
Zi Yong C. serves as the Chief Operating Officer at CARRO, where he has significantly enhanced the company's profitability and operational efficiency since 2021. He has a strong background in product management and innovation, having previously worked at Alipay and PayPal, and possesses degrees from the National University of Singapore and the University of Pennsylvania.
Current Role at CARRO
Zi Yong C. serves as the Chief Operating Officer at CARRO, a position he has held since 2021. In this role, he has strategically contributed to the company's profitability, achieving full-year profitability within two years. He has introduced innovative AI tools, such as CarroGPT and AI-driven Learning & Development solutions, which promote a culture of continuous learning within the organization. Additionally, he has led the standardization of services, including the Carro Certified Pre-Owned program, to enhance the overall customer experience.
Previous Experience at Alipay
Before joining CARRO, Zi Yong C. worked at Alipay as the Product Head for Global Payments from 2016 to 2021. During his five-year tenure, he focused on improving unit economics and driving profitability within the organization. His experience at Alipay provided him with valuable insights into product management and global payment solutions.
Work History at PayPal
Zi Yong C. also held the position of Senior Product Manager for APAC Business Solutions and Marketplace Solutions at PayPal from 2014 to 2016. His two years at PayPal involved managing product strategies and solutions tailored for the Asia-Pacific market, contributing to his expertise in product management and market dynamics.
Educational Background
Zi Yong C. studied at the National University of Singapore, where he earned a degree in Bioengineering and Technopreneurship from 2005 to 2009. He also attended the University of Pennsylvania and participated in the NUS Overseas Colleges program, focusing on Entrepreneurship and Entrepreneurial Studies from 2007 to 2008. This diverse educational background has equipped him with a strong foundation in engineering and business.
Contributions to Data Practices at CARRO
At CARRO, Zi Yong C. has pioneered significant advancements in data practices. He led the transition from manual data reporting to fully automated processes, optimizing the company's data-driven approach. He established a robust data practice framework that facilitates precise matrix alignment and data-driven decision-making, enhancing operational efficiency and accuracy.