Patrick Jones
About Patrick Jones
Patrick Jones is a Patient Engagement Specialist at Carrum Health, where he provides support for the B2B sales team and manages customer service for over 100 clients. He has a background in account management and marketing, with previous roles at Management Recruiters of Berkeley, REI, and One Medical.
Work at Carrum Health
Patrick Jones serves as a Patient Engagement Specialist at Carrum Health, a role he has held since 2020. In this position, he provides internal support specifically tailored for the field B2B sales team. He has played a key role in developing the foundational infrastructure for Carrum Health's newly established Client Services department. Additionally, he manages customer service and account management for a portfolio exceeding 100 clients, ensuring effective engagement and support.
Previous Experience
Prior to his current role, Patrick Jones worked at One Medical as an Enterprise Marketing Coordinator from 2012 to 2019. He also held the position of Account Manager at Management Recruiters of Berkeley for one year in 2008 to 2009. Additionally, he worked at REI as a Sales Associate for one year from 2011 to 2012. His diverse experience across these roles has contributed to his expertise in client engagement and account management.
Education and Expertise
Patrick Jones earned a Bachelor of Arts degree from S.U.N.Y Oneonta, where he studied dual majors in Anthropology and European History. His educational background provides him with a broad perspective that informs his approach to patient engagement and client services in the healthcare sector.
Career Timeline
Patrick Jones has a diverse career trajectory that spans multiple roles in various organizations. He began his professional journey at Management Recruiters of Berkeley in 2008, followed by a position at REI in 2011. He transitioned to One Medical in 2012, where he worked until 2019. In 2020, he joined Carrum Health, where he continues to contribute to patient engagement and client services.