Zainab Molani
About Zainab Molani
Zainab Molani is an Operations Specialist at Carrum Health, where she has worked since 2022 in Chicago, Illinois. She has a diverse background in healthcare operations and support, with previous roles at Flare Health and Dartmouth College.
Work at Carrum Health
Zainab Molani currently serves as an Operations Specialist at Carrum Health, a position she has held since 2022. In this role, she works in a hybrid capacity from Chicago, Illinois. Her responsibilities include conducting large-scale data analysis projects that focus on patient retention and the number of surgeries. She has also suggested new guidelines and workflows aimed at enhancing core functions, particularly improving the experience for patients and Care Team members using the Care App tool. Additionally, she collaborates with various departments to improve scalability and align with the company's Objectives and Key Results (OKRs).
Education and Expertise
Zainab Molani holds a Master's degree in Medical Physiology from Case Western Reserve University, which she completed from 2018 to 2019. She also earned a Bachelor's degree in Cognitive Science with a focus on Neuroscience from Dartmouth College, where she studied from 2014 to 2018. Her educational background provides her with a strong foundation in medical and physiological concepts, which she applies in her current role at Carrum Health.
Professional Background
Before her current position, Zainab Molani worked in various roles that contributed to her expertise in healthcare operations. She was an Implementation Specialist at Flare Health from 2019 to 2021 and served as a Patient Care Associate at Carrum Health for six months in 2021. Her earlier experiences include roles as a Junior Squash Assistant Coach and a Note Taker for Student Accessibility Services at Dartmouth College, as well as positions in customer service and research assistance.
Previous Work Experience
Zainab Molani has a diverse work history that includes several positions in healthcare and customer service. She worked as a Growth Marketing Specialist at Flare Health and held a role as a Chicago Market and Business Development Intern at VillageMD. Additionally, she has experience in the fitness industry, having worked as Front Desk Staff at Next Level Fitness and as a Summer Camp Counselor at LifeTime Fitness. These roles have equipped her with skills in operations, marketing, and client interaction.