Ashlee Neo
About Ashlee Neo
Ashlee Neo is a Business Operations/Product Manager with a background in Business Communications and Management. She has held various roles in customer success and account management at Carta and Amazon, and has experience in the hospitality industry.
Work at Carta
Ashlee Neo currently holds the position of Business Operations/Product Manager at Carta, a role she has been in since 2024. Prior to this, she worked in various capacities at Carta, including as a Support team member for two months in 2024, a Customer Success Manager for eight months in 2023, and as an Implementations Project Manager II for seven months from 2022 to 2023. In her roles, she conducted enablement sessions to coach the team on new processes and collaborated with the Rio product team and engineers to enhance products for APAC clients.
Education and Expertise
Ashlee Neo has a diverse educational background. She completed her GCE O Level at Serangoon Secondary School from 2010 to 2013. She then pursued a Diploma in Hospitality and Tourism Management at Temasek Polytechnic from 2014 to 2016. Following this, she studied at the University of Birmingham, earning a Bachelor's degree in Business Management with Communications from 2017 to 2019. Additionally, she studied Business Communications with Management at SIM Global Education, achieving a Bachelor of Science.
Background
Ashlee Neo's professional journey includes various roles across different industries. She began her career as a Promoter at Bee Cheng Hiang in 2014 and has held multiple positions at Amazon, including Amazon Account Specialist, Senior Account Specialist, and Risk Manager from 2020 to 2022. She also gained experience in the hospitality sector, working as a waitress at Fairmont Singapore & Swissôtel The Stamford and Mandarin Oriental Hotel Group in 2014 and 2015. Her internship at Luminart in 2018 further contributed to her diverse skill set.
Achievements
During her time at Carta, Ashlee Neo has been involved in significant initiatives, including conducting enablement sessions to train her team on new processes. She worked closely with the Rio product team and engineers to improve products tailored for APAC clients. Her experience at Amazon in various roles, including Risk Manager and Account Specialist, has equipped her with a strong foundation in customer success and operations management.