Catherine Ha
About Catherine Ha
Catherine Ha is a Renewals Associate at Carta, where she has worked since 2022. She has a background in data-driven analysis and customer relationship management, with previous roles at companies such as Hewlett Packard Enterprise and Tesla.
Work at Carta
Catherine Ha has been employed at Carta as a Renewals Associate since 2022. In this role, she focuses on managing customer renewals and enhancing client relationships. Her responsibilities include utilizing data-driven strategies to improve the renewal process and ensure customer satisfaction. This position allows her to apply her expertise in customer relationship management, particularly through the use of Salesforce.
Previous Experience in Integrated Development Group
Before joining Carta, Catherine worked at Integrated Development Group (IDG) as a Senior Analyst from 2015 to 2017. During her two years in this role, she operated in the Stockton, California area, where she focused on data-driven impacts. Her work involved analyzing data to support decision-making processes and improve operational efficiency.
Education and Expertise
Catherine Ha earned her Bachelor’s Degree in Business Administration with a concentration in Management Information Systems from the University of the Pacific, where she studied from 2015 to 2018. Prior to that, she attended Mission San Jose High School from 2011 to 2015. Her educational background provides her with a strong foundation in business principles and information systems, complementing her professional skills in data analysis and customer relationship management.
Career Path and Internships
Catherine's career includes various internships that contributed to her professional development. In 2018, she worked as an IT + Operations Intern at Leia Inc. for three months. She also served as a CRM Analytics Intern at Stockton Heat Hockey Club from 2017 to 2018, where she gained practical experience in customer relationship management. Additionally, she briefly worked as a Data Annotation Specialist for Tesla's Autopilot Program in 2019.
Experience at Hewlett Packard Enterprise
From 2019 to 2022, Catherine held the position of Inside Sales Renewals Representative at Hewlett Packard Enterprise in San Jose, California. In this role, she focused on managing sales renewals and enhancing customer engagement. Her experience in this position further developed her skills in sales processes and customer relationship management.