Christine Ngo
About Christine Ngo
Christine Ngo serves as the Director of Customer Experience and Client Services at Carta, where she has contributed to significant growth in the company's customer base. With a background in strategy, operations, and product innovation, she has held various roles at Carta and other firms, demonstrating her expertise in scaling high-growth teams.
Current Role at Carta
Christine Ngo serves as the Director of Customer Experience and Client Services at Carta, a position she has held since 2022. In this role, she oversees customer interactions and ensures high-quality service delivery. Her leadership is focused on enhancing the overall customer experience and fostering strong client relationships.
Previous Experience at Carta
Prior to her current role, Christine held several positions at Carta. She was the Director of Strategy and Operations from 2017 to 2021, where she contributed to strategic initiatives and operational efficiencies. Additionally, she managed the Valuations Team from 2016 to 2017. During her tenure, she played a significant role in expanding Carta's customer base from 150 to over 20,000 and was instrumental in growing the company's international presence.
Work History Before Carta
Christine's career includes various roles prior to her time at Carta. She worked as a Renewals Manager at Box from 2014 to 2015. Earlier, she served as a Valuation Analyst and Valuation Associate at Valuation Services, Inc. from 2008 to 2011, and as a Business Risk Advisory Associate at Ernst & Young in 2007. She also worked as a Senior Associate at Teknos Associates from 2012 to 2014.
Education and Academic Background
Christine earned her Bachelor of Science degree from the University of Virginia, where she studied Finance and History from 2004 to 2008. Her academic background has provided her with a solid foundation in financial principles and analytical skills, which she has applied throughout her career.
Focus on Product Innovation and Growth
Christine has a strong emphasis on product innovation and scaling high-growth teams. Her experience includes playing a key role in expanding Carta's office presence to international locations, such as Rio. This focus on innovation and growth has been a significant aspect of her contributions to the companies she has worked with.