Elizabeth S.
About Elizabeth S.
Elizabeth S. is a Senior Manager of Customer Success at Carta, where she has worked since 2023. She has extensive experience in customer success and account management, having previously held positions at ZeroCater, Vitalant, and Trulia.
Work at Carta
Currently, Elizabeth S. serves as Senior Manager of Customer Success at Carta, a role she has held since 2023. In this position, she focuses on enhancing customer experiences and driving success for clients. Prior to this role, she worked as Manager of Customer Success at Carta from 2021 to 2023, where she contributed to the development and implementation of customer success strategies.
Previous Experience in Customer Success
Elizabeth S. has extensive experience in customer success roles. Before joining Carta, she worked at ZeroCater as Manager of Customer Success from 2019 to 2021. In this role, she was responsible for managing client relationships and ensuring customer satisfaction. Additionally, she held the position of Territory Account Manager at Vitalant from 2015 to 2019, where she managed accounts in the San Francisco area.
Sales and Account Management Background
Elizabeth S. has a solid foundation in sales and account management. She worked as Sr. Account Executive at Soldsie for a brief period in 2014-2015. Prior to that, she was an Account Executive at Trulia from 2013 to 2014. Her experience includes managing client accounts and driving sales initiatives, which has contributed to her expertise in customer success.
Education and Expertise
Elizabeth S. earned her Bachelor of Science (B.S.) degree in Business & Marketing from San Francisco State University, College of Business. This educational background has equipped her with the knowledge and skills necessary for her roles in customer success and account management.
Early Career Experience
Elizabeth S. began her career at Cole Haan, where she worked as Sr. Associate Sales Manager from 2010 to 2013. This early experience in retail management provided her with foundational skills in sales and customer engagement, which she has built upon in her subsequent roles.