Eric Kline
About Eric Kline
Eric Kline is a Senior Manager of Customer Success at Carta, where he has worked since 2023. He has a diverse background in sales and customer success, with experience in both the United States and the United Kingdom, and has held various roles in companies such as Lucid and Old Street Solutions.
Current Role at Carta
Eric Kline serves as the Senior Manager of Customer Success at Carta, a position he has held since 2023. In this role, he oversees customer success initiatives, focusing on enhancing client relationships and ensuring satisfaction. His promotion from Manager to Senior Manager reflects his contributions and expertise in the field. Kline's work at Carta emphasizes his commitment to delivering value to customers, particularly in the context of financial technology solutions.
Previous Experience at Carta
Before becoming Senior Manager, Eric Kline worked at Carta in various capacities. He served as a Manager of Customer Success from 2021 to 2023 and as a Relationship Manager for Healthcare & Life Sciences from 2018 to 2021. His roles involved managing customer success teams and developing strategies tailored to the healthcare and life sciences sectors. This experience has equipped him with a deep understanding of customer needs in these industries.
Experience at Lucid
Eric Kline has significant experience at Lucid, where he held multiple roles. He started as an Account Development Representative in 2016, transitioned to Technical Account Executive in 2017, and later became Regional Sales Manager for EMEA in 2018. His tenure at Lucid spanned various functions, allowing him to develop a comprehensive skill set in sales and customer relationship management across different regions, including the Greater Salt Lake City Area and London.
Advisory Role at Old Street Solutions
From 2018 to 2020, Eric Kline served as an Advisor and Board Director at Old Street Solutions in London, United Kingdom. In this advisory capacity, he contributed to strategic decision-making and provided insights based on his extensive experience in customer success and sales. His role at Old Street Solutions highlights his ability to influence and guide organizations in achieving their goals.
Education and Expertise
Eric Kline holds a Bachelor of Business Administration (BBA) with a focus on Marketing from the University of Minnesota Duluth. He also studied at South Dakota State University. His educational background, combined with his diverse professional experience, equips him with the knowledge and skills necessary to excel in customer success and sales management.