Huong D.
About Huong D.
Huong D. is a Customer Success Manager at Carta, with a background in Business Administration and Marketing from San Francisco State University. She has experience in customer success, social media, and business development, and has a keen interest in sustainable fashion and the food and beverage industry.
Work at Carta
Huong D. has been employed at Carta as a Customer Success Manager since 2021. In this role, she is responsible for ensuring customer satisfaction and managing client relationships. Carta, a company known for its equity management platform, focuses on helping businesses manage their ownership and equity. Huong's expertise in customer success is integral to supporting clients in navigating the platform effectively.
Previous Experience at TrustedSite
Before joining Carta, Huong D. worked at TrustedSite as a Customer Success Team Manager from 2019 to 2021. In this position, she led a team focused on enhancing customer experiences and resolving client issues. Her tenure at TrustedSite contributed to her development in customer relationship management and team leadership.
Educational Background
Huong D. studied at San Francisco State University, where she earned a Bachelor of Science in Business Administration with a Concentration in Marketing. She also attended City College of San Francisco, achieving an Associate of Arts in Social Sciences. This educational background provided her with a solid foundation in business principles and marketing strategies.
Diverse Work Experience
Huong D. has a diverse professional background that includes roles in social media, sales, and event design. She served as a Social Media Intern at SF Station from 2013 to 2014 and as a Social Media Producer at Bon Appétit Management Company in 2019. Additionally, she worked as a Business Development Intern at Instawork in 2017. This varied experience has equipped her with skills relevant to customer success and engagement.
Interests in Sustainable Fashion and Hospitality
Huong D. has a keen interest in sustainable fashion and fashion technology. She also has a professional interest in the food and beverage and hospitality industries. These interests reflect her commitment to innovative practices and trends within these sectors, aligning with her background in customer success and marketing.