Jake Saylor
About Jake Saylor
Jake Saylor is a QA Analyst I at Carta, where he has worked since 2022, focusing on improving bug collection quality and performing manual testing. He holds a Bachelor of Science in Management Information Systems from Brigham Young University and has previous experience in support and audio-visual roles.
Work at Carta
Jake Saylor has been employed at Carta as a QA Analyst I since 2022, contributing to the quality assurance processes in Seattle, Washington. In this role, he focuses on improving bug collection quality by designing, implementing, and maintaining the JIRA Service Desk. He conducts manual testing on new software releases for multiple research and development teams, ensuring that products meet quality standards before release. Additionally, Jake hosts monthly meetings to identify and discuss customer-reported bugs, facilitating root cause analysis to enhance product reliability.
Previous Experience
Before his current position at Carta, Jake worked as a Support Analyst II at the same company from 2021 to 2022. His earlier experience includes a role as an A/V Technician at Brigham Young University from 2018 to 2021, where he supported audio-visual needs. In 2019, he served as an On-Campus Intern at Bear Country Bees for three months. Jake also volunteered as a Representative for The Church of Jesus Christ of Latter-day Saints from 2014 to 2016 in Pittsburgh, Pennsylvania.
Education and Expertise
Jake Saylor holds a Bachelor of Science degree in Management Information Systems from the Marriott School of Business at Brigham Young University. His educational background equips him with a solid foundation in information systems, which he applies in his current role as a QA Analyst. His expertise includes writing and maintaining detailed test cases to document product workflows, which are essential for future regression testing.
Skills and Responsibilities
In his role as a QA Analyst I, Jake is responsible for performing manual testing on new software releases, ensuring that they function correctly across various platforms. He writes and maintains detailed test cases that document product workflows, which are crucial for regression testing. His initiative to improve bug collection quality through the JIRA Service Desk demonstrates his commitment to enhancing the overall quality assurance process within the organization.