Kent B.
About Kent B.
Kent B. is a Real Estate & Workplace Services Manager with a focus on technology and innovation to enhance business processes and customer experience. He has six years of professional experience in business process management and urban planning, and he holds a Bachelor of Arts in Psychology and a Master of Business Administration.
Work at Carta
Kent B. serves as the Real Estate & Workplace Services Manager at Carta, a role he has held since 2022. In this position, he focuses on implementing technology and innovation to enhance business processes and improve customer experience. His responsibilities likely involve managing real estate operations and optimizing workplace services within the organization.
Previous Experience in Urban Planning
Kent B. has a background in urban planning, having worked at the City of Tampa in various capacities. He served as an Urban Planner for eight months in 2022 and previously as a Planning Permit Technician from 2019 to 2021. His experience in these roles contributed to his understanding of urban development and regulatory processes.
Education and Expertise
Kent B. is currently pursuing a Bachelor of Arts in Psychology at Florida International University, a program he has been engaged in since 2017. He also holds a Master of Business Administration (MBA) from Stetson University, which he completed in 2022. His educational background supports his expertise in business processes and urban planning.
Professional Background
Kent B. has accumulated a total of six years of professional experience across various roles. His career includes positions at USAA as a Business Process Owner, at Progressive Insurance as a Claims Loss Reporter, and multiple roles at the City of Tampa. This diverse experience has equipped him with skills in process improvement and technology implementation.
Focus on Process Improvement
Kent B. is passionate about reducing expenses through process improvement and technological innovation. His focus on enhancing business processes not only aims to improve operational efficiency but also seeks to elevate the overall customer experience within the organizations he has worked for.