Michael Collins
About Michael Collins
Michael Collins is a Sr. Strategic Customer Success Manager at Carta with over ten years of experience in the tech and financial industries. He has a background in philosophy from UC Santa Barbara and has held various roles at companies such as StubHub and IAC, demonstrating skills in project management, revenue growth, and account retention.
Work at Carta
Michael Collins has been with Carta since 2020, currently serving as a Senior Strategic Customer Success Manager. His role focuses on enhancing customer satisfaction and driving account retention. Prior to this position, he held several roles within Carta, including Renewal Manager from 2017 to 2019 and Customer Success Manager from 2019 to 2020. His experience at Carta spans over four years, during which he has contributed to revenue growth through strategic analysis and effective communication.
Previous Experience
Before joining Carta, Michael Collins worked at IAC as a Strategic Account Manager from 2014 to 2017 and as a Business Operations Manager from 2012 to 2014. His career began at StubHub, where he served as a Regional Operations Coordinator from 2010 to 2012. His diverse roles in these organizations provided him with a solid foundation in operations and account management, particularly in the tech and financial sectors.
Education and Expertise
Michael Collins earned a Bachelor of Arts degree in Philosophy from the University of California, Santa Barbara. His educational background complements his professional experience, equipping him with critical thinking skills and a strong analytical mindset. He has over ten years of experience in the tech and financial industries, focusing on project management, team leadership, and strategic analysis.
Skills and Competencies
Michael Collins possesses a strong ability to take projects from conception to implementation, emphasizing effective team communication and leadership. He is skilled in driving revenue growth and account retention through strategic analysis. His expertise lies in developing new business opportunities by aligning with strategic goals, making him a valuable asset in customer success and account management.