Miro Vilter

Senior Customer Success Manager, Enterprise @ Carta

About Miro Vilter

Miro Vilter is a Senior Customer Success Manager for Enterprise at Carta, where he has worked since 2024. He has a diverse background in customer success and business development, with previous roles at Enterprise Events Group, vXchnge, and Carta.

Current Role at Carta

Miro Vilter currently serves as a Senior Customer Success Manager for the Enterprise team at Carta. He has been in this role since 2024 and is based in the San Francisco Bay Area. His responsibilities include managing customer relationships and ensuring the success of enterprise clients. Miro's experience in customer success allows him to effectively address client needs and enhance their overall experience with the company's services.

Previous Experience at Carta

Prior to his current position, Miro held multiple roles at Carta. He worked as a Customer Success Manager from 2021 to 2023 and as a Senior Customer Success Manager, Mid Market Team Lead from 2022 to 2024. His tenure at Carta has equipped him with extensive knowledge in customer success strategies and team leadership, contributing to the growth and satisfaction of Carta's client base.

Professional Background in Customer Success

Miro Vilter has a solid background in customer success, having worked at vXchnge as an Enterprise Customer Success Manager from 2020 to 2021. He also held various positions at Enterprise Events Group, including Strategic Sourcing Coordinator, Account Manager, and Strategic Sourcing Specialist from 2016 to 2020. This diverse experience has provided him with a comprehensive understanding of customer needs across different sectors.

Educational Background

Miro studied at DePaul University, where he earned a Bachelor’s Degree in Journalism and Hospitality Leadership. He also participated in Semester At Sea / ISE, which provided him with unique global perspectives. Additionally, he attended University School of Nashville, contributing to his foundational education.

Early Career Experience

Miro began his career with The Executives' Club of Chicago as part of the Programs Planning Team in 2016. He worked there for two months, gaining initial experience in program planning and event management. This early role laid the groundwork for his subsequent positions in customer success and business development.

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