Mona Ledesma
About Mona Ledesma
Mona Ledesma is a Principal Customer Success Manager at Carta, where she focuses on initiatives to close the equity gap in the workforce. With over a decade of experience in sales and technology, she has held various roles in notable companies, including Liberty Mutual Insurance and Intuit.
Current Role at Carta
Mona Ledesma serves as the Principal Customer Success Manager for Strategic Enterprise at Carta, a position she has held since 2023. In this role, she collaborates closely with organizations to implement initiatives aimed at closing the equity gap in the workforce. Her focus is on ensuring customer satisfaction and driving success for enterprise clients.
Previous Experience at Carta
Prior to her current role, Mona held multiple positions at Carta. She worked as a Customer Success Manager from 2019 to 2021 and then as a Senior Customer Success Manager for Healthcare & Life Sciences from 2021 to 2022. These roles allowed her to develop expertise in customer engagement and support within the technology sector.
Professional Background
Mona has over a decade of experience in sales and technology environments. Before joining Carta, she worked at Liberty Mutual Insurance as a Sales Representative from 2012 to 2014. She also held positions at Intuit as an Account Executive and at Peerspace in various roles, including Senior Events & Sales Manager and Growth Manager.
Education and Qualifications
Mona studied at the University of Houston, where she earned a Bachelor of Business Administration (BBA) in Marketing from 2008 to 2012. She also attended the University of Houston Honors College during her studies, enhancing her academic credentials in marketing.
Leadership and Community Involvement
Mona served as a Chapter Leader for Ellevate Network from 2020 to 2022, where she contributed to community engagement and leadership initiatives. This role reflects her commitment to fostering professional development and networking opportunities for women in business.