Shawite Tewolde
About Shawite Tewolde
Shawite Tewolde is a Deal Desk Analyst currently employed at Carta, where he has worked since 2023. He has a diverse background in customer service and sales, with previous roles at companies such as Better, Home Depot, and Wells Fargo.
Current Role as Deal Desk Analyst
Shawite Tewolde currently serves as a Deal Desk Analyst at Carta, a position held since 2023. In this role, Tewolde is responsible for supporting the sales team by managing deal structures, pricing, and contractual agreements. The position requires a strong understanding of financial models and sales processes, contributing to the efficiency of the sales cycle.
Previous Experience at Carta
Prior to the current role, Shawite Tewolde worked at Carta in various capacities. Tewolde served as a Renewals Associate in the Venture Capital division for 9 months in 2023, and as a Contracts Specialist for Customer Success Programs for 8 months from 2022 to 2023. These roles involved managing client renewals and ensuring compliance with contractual obligations.
Career Background
Shawite Tewolde has a diverse professional background, having worked in several positions across different industries. Tewolde's experience includes roles at Home Depot as Head Cashier from 2013 to 2016, and as an Inbound Sales Representative for Renewals at First American Home Warranty from 2018 to 2019. Additionally, Tewolde held positions at Better as a Customer Success Partner and Customer Experience Associate between 2020 and 2022.
Education and Qualifications
Shawite Tewolde studied at Santa Rosa Junior College from 2012 to 2016 and later attended California State University - East Bay, where a Bachelor's Degree in Criminal Justice and Corrections was achieved from 2016 to 2019. This educational background provides a foundation for understanding regulatory compliance and customer relations in professional settings.
Work Experience in Customer Service
Throughout Shawite Tewolde's career, there has been a consistent focus on customer service roles. Tewolde worked at Wells Fargo as a Teller from 2017 to 2018, and as a Leasing Agent for Tenant Retention at The Dinerstein Companies from 2019 to 2020. These positions required strong interpersonal skills and the ability to address customer needs effectively.