Steven Deodato
About Steven Deodato
Steven Deodato is a Customer Success Manager for Public Markets at Carta, where he has worked since 2021. He has over 10 years of experience in employee equity benefit programs and has held various roles in client services and account management across multiple companies.
Work at Carta
Steven Deodato has been serving as the Customer Success Manager for Public Markets at Carta since 2021. In this role, he focuses on enhancing client satisfaction and retention within the public markets sector. His responsibilities include managing client relationships and ensuring effective utilization of Carta's services. With over three years in this position, he has developed a deep understanding of employee equity benefit programs and their impact on client success.
Previous Experience in Event Management
Before joining Carta, Steven worked at Computershare as an Event Management Specialist from 2015 to 2018. In this role, he was responsible for coordinating and managing various corporate events, contributing to the overall client experience. His time at Computershare provided him with valuable insights into client needs and event logistics.
Education and Expertise
Steven holds a Bachelor of Arts in Criminal Justice from Kean University. His educational background, combined with over 10 years of experience in employee equity benefit programs, equips him with a strong foundation in account management and client services. He specializes in leveraging communication skills to navigate complex corporate actions and foster cross-functional collaboration.
Career Progression
Steven's career includes various roles at Computershare, where he served as a Client Account Manager from 2013 to 2015 and as a Customer Service Associate from 2018 to 2019. He also worked as an Analyst in Equity Plan Management at Global Shares for eight months in 2020. This diverse experience has allowed him to build a proven track record in client relationship management and service delivery.
Professional Skills and Focus
Steven thrives in fast-paced, dynamic environments and is dedicated to advancing client services within financial institutions. He has a proven ability to build and maintain relationships through trust and persistence, which has been instrumental in his success in customer success management and account retention.